Terminals

The Terminals window of the administration console lists all terminals for the selected customer and related details and provides the functionality for:

Terminal details include:

Terminal: the unique identifier of the terminal

Tag: the ID which will be used to identify the account at the @caster server or at the displayDRIVE server.

Access period, s: The interval (in seconds) at which the Heart-Beat is sent to the server

Remote access: the type of the remote access (VNC or PC-Anywhere)

IP address: the identification position address of the terminal

You can create a new terminal, edit the terminal settings or delete terminals using the New, Edit and Delete buttons at the bottom of the window.

For more details on creating a new terminal, see Create new terminal.

Edit terminal configuration

Terminal configuration can be viewed or changed by clicking the Edit button for the corresponding terminal entry in the Terminals window:

You can configure the following parameters for a terminal:

@caster account: the account ID which will be used to identify the account at the @caster server.

Keep-alive period: specify the frequency (interval in seconds) of keep-alive messages sent from the terminal to the server.

Retry timeout: In case the server fails to receive a query, the client retries sending it after the interval (in seconds) indicated in this field until the query is successful.

Upload log files: select Daily or Periodically.

Log frequency, min: specify time for log files transfer.

Screenshot period, s: Specify the interval (in seconds) at which screenshots of the contents displayed on the terminal are to be taken. On the Web console turned-off terminals will be marked as 'out of order', and failed terminals are also marked as such. To disable screenshooting for the terminal, set 0.

Suppress application monitoring errors: select this check-box if you don't want to receive application error messages.

Suppress keep-alive errors: select this check-box if you don't want to receive keep-alive error messages.

Enable offline mode: Activate the option when the terminal doesn't have a stable connection with the network services server. In this case when the terminal didn't send its heart beat at the specified time, the state of the terminal will be Offline. Otherwise the terminal will have the Failed state and a notification will be sent to the service person

Monitoring type: select Memory usage, CPU utilisation, Hanged applications, usage of certain disks.

Snapshot period, ms: The interval in seconds between readouts to monitor of the distribution of resources on the terminal

Critical value, %: Reaching the value specified here will be considered a potential error. In case the preset Tolerance, % is exceeded within the specified Critical timeout, s, an error is logged. In case the allowed tolerance is not exceeded, the behaviour is considered correct.

Enabled: Specify, whether or not the selected monitoring type is enabled.

Named connections: The list of named connections assigned to the terminal. The client service at the player side will use the assigned named connections for getting server address and the Display ID/@caster ID. 

To create a new named connection, click Create a new tag and specify the name of the connection, the server and the account. 

Apply to all terminals: select this checkbox if you want to apply configuration changes to all terminals.

Click OK to apply the changes for the selected monitoring type.