Terminal Locations

Each terminal has a definite location and the service personnel assigned to it. The remote access to a terminal depends on its location, i.e. phone number, network address, etc. In the Terminal locations window you can view and manage the following:

Terminal ID: the unique identifier of the terminal

Location: the location of the terminal as defined by user (e.g. Berlin, Headquarters)

Tag: the ID which will be used to identify the account at the @caster server or at the displayDRIVE server.

Country: the country where the terminal is installed

Address: the address where the terminal is installed (usually the city and area/postal code)

Terminal address

Click Terminal address button to view the address details for the currently selected terminal:

Terminal: The unique identifier of the terminal

Location: the location of the terminal as defined by user (e.g. Meeting Room, Headquarters)

Location owner: the owner of the place where the terminal is located.

Street: the precise address of the terminal location

Postal code, City, Country, State: standard address details

Time zone: the time zone of the terminal that is used to coordinate terminals in a network

Place description: other details

Service personnel

Click Service personnel to view or edit the list of contact persons available on site and their contact details.

The contact details include First name, Last name, E-mail, Fax, Phone, Mobile Phone of the service person. Once you've added all the details, click Apply. The information will appear in the table.

Service person

Click Service person to view or edit the details of the service person(s) responsible for the currently selected terminal:

Notification: select the most suitable way to notify the service person on errors, warnings, etc. The notification on the terminal state, as well as its date and time, is performed automatically. Please make sure that you correctly indicate the contact data (phone number for SMS notification, e-mail address for e-mail notification, etc.).

Apply to all terminals: select this checkbox if you want to assign this service person to all terminals.

If you want to receive notifications with error descriptions you need to perform following steps:

1. On the server PC where the composer network services are installed go to Start - All Programs - friendlyway composer network services - composer network services notifications.

2. In the client manager notification window select the country and service (Mail).

3. Select the available entry and click Edit, or create a new notification template.

4. In message template add the %error_list value which will add the description of the error to the notification message.

Remote access

Click Remote access to configure a remote access program (VNC) that will access the currently selected terminal:

Apply to all terminals: select this checkbox if you want to apply remote access settings to all terminals.